Your privacy is critically important to us.
OTTO DesignWorks (“OTTO”) adheres to these fundamental principles:
- We don’t ask you for personal information unless we truly need it.
- We don’t share your personal information with anyone except to comply with the law, develop our products and services, or protect our rights.
- We treat your personal information with the highest regard to privacy and security.
What information about me does OTTO collect and how is it used?
OTTO only collects personal information about you if you voluntarily choose to share it with OTTO.
OTTO does not share, rent or sell information to third parties in ways other than disclosed in this privacy statement.
There are several opportunities on the Site and within the App for you to share personal information about yourself with OTTO. This may include information such as your name, your mailing address and e-mail address. OTTO will also collect your credit card or other payment information if you choose to make a purchase. If you choose to share any personal information with OTTO, OTTO may store it and use it for internal research and other OTTO marketing purposes, including e-mailing you with special promotions and other programs of interest. OTTO does not share, rent or sell your information to another company in ways other than disclosed in this privacy statement.
Like most standard Web site servers the Site uses log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the Site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information. In addition, OTTO uses Google Analytics as a method of tracking site statistics and user behavior on the Site.
You may decide to send OTTO personally identifying information in an e-mail message which might contain information or inquiries about OTTO’s products or services. OTTO will use this information to respond to the electronic mail. OTTO will only use the information obtained to resolve the issue identified in the e-mail. OTTO never sells e-mail addresses. You may change or request deletion of your personal information by contacting support@OTTODesignWorks.com.
Why do I need to create a user account for the OTTO Tuning System?
A user account is only required when you choose to make an In-App Purchase. This account is necessary so we can restore your purchases and gauge information in the event you lose your box, delete the app or upgrade to a new phone.
OTTO will only share your personal information with third parties if:
- OTTO has your consent;
- OTTO determines that it is required to do so by law; such as in response to a court order or subpoena;
- OTTO finds that you are in breach of its terms and conditions or any of its policies or usage guidelines for specific products or services;
- it is necessary in OTTO’s opinion to do so to prevent, investigate, detect or prosecute criminal offenses or attacks on the technical integrity of the Site or OTTO’s network;
- it is necessary in OTTO’s opinion to do so to protect the rights, property, or safety of OTTO or its employees, the users of its website(s), or the public; or
- it is necessary to fulfill your product or service order. OTTO uses a credit card processing company to process your credit card information as required for your order and to ensure that your transaction is secure. This processing company does not retain, share, store or use your personally identifiable information for any other purposes.
Information about you and your use of the Site may be aggregated with other information collected on the Site or otherwise used in ways that do not personally identify you or constitute personally identifiable information. This type of aggregated or statistical information may be used by us to improve the quality of the Site or for other purposes that we may deem appropriate.
What does OTTO do to protect the data I transmit to OTTO?
The Site uses industry standard Secure Sockets Layer (SSL) technology to allow for the encryption of personal information such as your name and address, as well as critically sensitive information such as your credit card number. OTTO engages a company that is an industry leader in online security and site verification to ensure the security of OTTO’s site. The Site is also registered with site identification authorities so that your browser can confirm OTTO’s identity before any personal information is sent. In addition, OTTO’s secure servers protect this information using advanced firewall technology.
What can I do to help make sure the security works correctly?
To help ensure that these measures are effective in preventing unauthorized access to your private information, you should be aware of the security features available to you through your browser. You should use a security-enabled browser to submit your credit card information and other personal information at the Site. Please note: If you do not use a SSL-capable browser, you are at risk for having data intercepted. OTTO will not be responsible for any compromise of data that is intercepted due to your use of an unsecured browser.
Does OTTO offer opt-out or opt-in services?
Yes. If you choose to stop receiving emails from OTTO, please follow the unsubscribe instructions within each email communication or send an email to support@OTTODesignWorks.com. OTTO will not provide or share any mailing lists or other information about you to another company or service for promotional purposes. Any service related emails (to confirm a purchase, etc.) generally do not offer an option to unsubscribe as they are necessary to provide the service you requested.
What if information I have previously submitted has changed?
If you need to correct, amend or delete submitted information that is inaccurate please contact OTTO at support@OTTODesignWorks.com.
What about the blog?
If you use the Blog, you should be aware that any personally identifiable information you submit in the comment field can be read, collected, or used by other users of these forums indefinitely, and could be used to send you unsolicited messages. OTTO is not responsible for the personally identifiable information you choose to submit via the Blog.
While OTTO continues to work hard to protect your personal information, no data transmission over the Internet can be guaranteed to be absolutely secure, and OTTO cannot ensure or warrant the security of any information you transmit to OTTO. Transmitting personal information is done at your own risk.
OTTO welcomes your questions and comments about security and privacy. Please send any questions or comments via email to support@OTTODesignWorks.com.